Privacy Policy

Effective Date: 4/8/26

Welcome to Xterior 360 Landscaping & Snow (“Company,” “we,” “our,” or “us”). By accessing or using our website Xterior360.com or any of our services, you agree to be bound by these Terms of Service.

If you do not agree, do not use our website or services.

1. Services

Xterior 360 Landscaping & Snow provides landscaping, property maintenance, and snow removal services. All services are subject to availability, weather conditions, and service area limitations.

We reserve the right to refuse service to anyone for any reason at any time.

2. Estimates & Pricing

All estimates are non-binding unless stated otherwise in writing

Pricing may vary based on: Property size Site conditions Weather conditions Scope changes

Final pricing may be adjusted if conditions differ from the original estimate

3. Scheduling & Service Conditions

Service dates and times are not guaranteed and may change due to: Weather conditions Equipment issues Staffing availability

Snow removal services are performed based on accumulation thresholds and route scheduling

You are responsible for: Providing safe access to the property Removing obstacles (vehicles, debris, etc.)

We are not responsible for delays caused by inaccessible or unsafe conditions.

4. Payments

Payment is due as outlined in your invoice or agreement

Late payments may result in: Service suspension Additional fees

We reserve the right to require deposits or prepayment for certain services.

5. Cancellations & Refunds

Cancellations must be made within a reasonable timeframe prior to scheduled service

Same-day cancellations may be subject to a fee

Completed services are non-refundable unless otherwise agreed in writing

6. Property & Damage Disclaimer

While we take reasonable care in performing services:

We are not responsible for pre-existing property damage

We are not liable for: Hidden obstacles (e.g., unmarked objects, sprinkler heads, landscaping features) Damage caused by normal snow removal operations Damage due to improper grading or drainage

Customers are responsible for clearly marking any hazards prior to service.

7. Limitation of Liability

To the fullest extent permitted by law:

Xterior 360 Landscaping & Snow shall not be liable for: Indirect, incidental, or consequential damages Loss of use, revenue, or property value

Our total liability shall not exceed the amount paid for the specific service in question.

8. Website Use

By using our website, you agree not to:

Use the site for unlawful purposes

Attempt to gain unauthorized access to systems

Disrupt or interfere with site functionality

We reserve the right to restrict or terminate access at any time.

9. Intellectual Property

All content on this website, including text, images, branding, and design, is the property of Xterior 360 Landscaping & Snow and may not be copied, reproduced, or distributed without permission.

10. SMS / Text Messaging Terms

By providing your phone number, you agree to receive SMS messages from Xterior 360 Landscaping & Snow, which may include:

Appointment confirmations

Service updates

Customer support messages

Promotional messages (if opted in)

Message Frequency

Message frequency varies.

Message & Data Rates

Message and data rates may apply.

Opt-Out

You may opt out at any time by replying:

STOP

Help

Reply HELP or contact us at:

Phone: [Insert Phone Number]

Email: [Insert Email Address]

Consent to receive SMS messages is not a condition of purchase.

11. Third-Party Services

We may use third-party tools (e.g., payment processors, CRM systems). We are not responsible for their policies or actions.

12. Force Majeure

We are not liable for delays or failure to perform due to causes beyond our control, including but not limited to:

Severe weather

Natural disasters

Equipment failure

Labor shortages

13. Indemnification

You agree to indemnify and hold harmless Xterior 360 Landscaping & Snow from any claims, damages, or expenses arising from:

Your use of our services

Your violation of these Terms

14. Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania.

15. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our website or services constitutes acceptance of those changes.

16. Contact Information

Xterior 360 Landscaping & Snow
Website: https://xterior360.com
Phone: 814-269-4242